Regardless of the lingering perception that nobody actually makes use of Copilot, Microsoft stated Wednesday that its consumer base and engagement are rising for the AI software that’s baked into M365 apps like Phrase, Excel, and Outlook e-mail.
M365 Copilot now has 20 million paid enterprise Copilot seats, Microsoft CEO Satya Nadella stated in the course of the firm’s quarterly earnings convention name.
The corporate has quadrupled the variety of corporations paying for over 50,000 seats, Nadella stated, noting that Bayer, Johnson & Johnson, Mercedes, and Roche have greater than 90,000 seats. He pointed to the deal announced earlier this week with Accenture for over 740,000 seats. “Our largest Copilot win to this point,” he stated.
Plus, he insists that individuals are utilizing it, partaking with Copilot as a lot as they do with e-mail.
“Copilot queries per consumer have been up almost 20% quarter over quarter. To place this momentum in perspective, weekly engagement is now on the identical degree as Outlook,” he stated. “This is sort of a every day behavior of intense utilization.”
He emphasised that Copilot shouldn’t be depending on anybody mannequin, like OpenAI.
“You now have entry in chat to a number of fashions by default, with clever auto routing in brokers with critique and counsel, you should utilize a number of fashions collectively to generate optimum responses,” he stated.
Techcrunch occasion
San Francisco, CA
|
October 13-15, 2026
Microsoft 365 helps Anthropic’s Claude, as an illustration.
The truth is, Morgan Stanley’s Keith Weiss stated on the quarterly earnings name on Wednesday, “These Microsoft 365 Copilot numbers are tremendous spectacular and I believe method forward of most individuals’s expectations.”
Agent mode is one space that’s driving utilization, noting that “as of final week, Agent mode is now the default expertise throughout Copilot and Phrase Excel and PowerPoint.”
Microsoft final week made its Copilot’s agentic capabilities generally available. This enables Copilot to take multi-step actions instantly within the paperwork. “You now have a brand new method to delegate and full work utilizing Copilot,” Nadella stated.
Whenever you buy by way of hyperlinks in our articles, we may earn a small commission. This doesn’t have an effect on our editorial independence.
